The treatment of kitted items being credited depends on whether the credit note is based on a sales order or not.
Steps
Based on a Sales Order
1. | Sales Order Entry |
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2. | Click New > New Credit Note |
3. | Click Yes to “ Create a new credit note based on an existing invoice” |
4. | Select sales order and snapshot to be credited from the search windows |
5. | Only lines with deliveries are displayed for crediting |
6. | Make necessary changes and save the form |
NOT Based on a Sales Order
1. | Sales Order Entry |
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2. | Click New > New Credit Note |
3. | Click No to “ Create a new credit note based on an existing invoice” |
4. | Select debtor from the search windows |
5. | Type in or select kit part number. Header, component and kit rounding lines as displayed (depending on user ribbon selections) |
6. | Make necessary changes and save the form |
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